To order

Find the items you want to order. You can use the search box at the top of each page or use the menu on the left to search for a product in one of the categories.

Once you have selected an item, click the "Add to cart" button. Your product will now be placed in your shopping cart. Please note, this does not mean that the item is reserved for you. you can then pay by clicking the 'continue to pay' button or continue shopping (via the 'continue shopping' button).

To order at the Zen.nl store, you must log in with your account or choose one-time registration via 'direct payment'. Choose a shipping method, accept the Terms and Conditions and finally choose a payment method. Once these steps have been completed, your order has been placed. You will receive a confirmation of your order by email.

VAT

All prices shown include VAT. As soon as you place an item in your shopping cart, a screen appears in which the VAT amount is displayed next to the total amount.

Pay with iDEAL

iDEAL is an online payment method that allows consumers to pay via their own bank. Not only web shops, but also other online organizations outside the e-commerce market offer iDEAL. iDEAL is increasingly being used to pay energy bills, donations to charities, top up call credits, pay city taxes, traffic fines, etc.

With iDEAL you can pay trusted, safe and easy online. You pay in the trusted internet banking environment of your own bank. Pay as you're used to.

iDEAL offers you a number of advantages over other online payment methods:

iDEAL is payment via internet banking, so it is trusted and safe.

You can pay with iDEAL right away, you do not have to register, download files or create an account.

You can use iDEAL immediately if you bank online with ABN AMRO, ASN Bank, ING, Knab, Rabobank, RegioBank, SNS Bank, Triodos Bank or Van Lanschot Bankiers.

iDEAL is easy and quick to use, all payment details are entered for you and you will be immediately informed of the successful payment.

You keep constant control and overview of your payment, the iDEAL payment is immediately visible in your account overview.

iDEAL is not a quality mark. The ability to pay with iDEAL or the visibility of the logo does not say anything about the reliability and service of the delivery by an online store.

Do you not yet have access to internet banking at one of the participating banks? Please contact your bank to arrange this quickly. Then you can soon pay for your online purchases with iDEAL!

Pay with Credit Card

Anyone with a credit card can pay with that card. The amount will be reserved and only debited after your order has been delivered.

Pay with Sofort Banking

SOFORT Banking is one of the fastest growing payment methods in Europe. Consumers simply pay in their own trusted banking environment. Only suitable for Belgian customers.

Pay with Bancontact

Bancontact (formerly Bancontact / MrCash) has become the favorite payment method of Belgian consumers. MultiSafepay is one of the five providers that can directly facilitate this payment method. MultiSafepay is also the first processor where refunds via Bancontact are also supported. Payments for both online and offline purchases are facilitated. More than 80% of the Belgian webshops offer Bancontact as a payment method.

Pay with KBC

Belgian customers of the KBC / CBC bank can easily pay online via the KBC / CBC payment button. Payments are processed immediately and are guaranteed when paid.

Pay with Giropay

Giropay has quickly become the most accepted online payment method in Germany and is available to all consumers with online banking. Consumers pay in their own banking environment, where payments are processed immediately.

Pay with Belfius

Belgian customers of the Belfius bank can easily pay online via the Belfius Pay Button. Payments are processed immediately and are guaranteed when paid.

Pay with ING Home'Pay

Belgian customers of ING bank can easily pay online via ING HomePay. Payments are processed immediately and are guaranteed when paid.

Pay with PS

The Electronic Payment Standard (EPS) is a payment method developed by a number of Austrian banks. This makes EPS the main payment method for bank transfers in Austria and very popular with Austrian customers. With Mollie you can quickly integrate EPS and start processing payments immediately. You only pay for successful transactions and there are no hidden costs.

Cash on Delivery / Cash on delivery

Do you order something with COD? Then you pay for the shipment upon receipt. Just with the driver. Note: it has no ATM or change, so pay cash and pay. There are additional costs associated with this payment method: a standard amount of 7 euros + 1% of the total amount of the items (no shipping costs of 1% are charged). Is the amount higher than € 1,500? Then you will receive a request in advance to transfer it by telephone. The shipment is delivered after the bank confirms your payment.

Transfer yourself via IBAN

If you do not have access to any of the forementioned payment methods, you can also transfer payments yourself via IBAN.

Do you choose this option? Then you will receive payment information from us by e-mail, after which you can transfer the amount.

Account number Zen.nl winkel

IBAN: NL98INGB0007222331 (account name: Zen.nl winkel)

BIC: INGBNL2A